๐Ÿ”งTroubleshooting

How to Fix OpenClaw Not Responding

Beginner15-30 minutesUpdated 2025-03-01

When OpenClaw stops responding, it can halt your entire automation workflow. Whether the process has frozen, crashed silently, or simply won't accept new requests, getting it back online quickly is critical. This guide walks you through systematic troubleshooting steps to diagnose the root cause and restore service.

Why This Is Hard to Do Yourself

These are the common pitfalls that trip people up.

๐Ÿ”’

Process appears running but frozen

OpenClaw PID exists but doesn't respond to requests or signals

๐Ÿšช

Port conflicts blocking restart

Another process is using OpenClaw's port, preventing clean startup

๐Ÿ’พ

Database or file locks

SQLite lock files or session state preventing process from starting

๐Ÿ’ฅ

Silent OOM kills

Linux kernel killing process due to memory exhaustion without clear logs

Step-by-Step Guide

Step 1

Verify if OpenClaw process is running

Check whether the OpenClaw process exists and what state it's in.

ps aux | grep openclaw
# Look for the node/python process
# Note the PID if it exists

systemctl status openclaw  # If using systemd
# Or check your process manager (pm2, supervisor, etc.)
Step 2

Check for port conflicts

Ensure OpenClaw's configured port is available and not blocked by another service.

lsof -i :3000  # Replace 3000 with your OpenClaw port
# Or use netstat
netstat -tuln | grep 3000

# If another process is using the port:
sudo kill -9 <PID>  # Force kill the conflicting process
Step 3

Examine recent logs for errors

Review OpenClaw logs to identify crash causes, stack traces, or error patterns.

tail -n 100 ~/.openclaw/logs/openclaw.log
# Or if using systemd:
journalctl -u openclaw -n 100 --no-pager

# Look for:
# - Uncaught exceptions
# - EADDRINUSE (port conflict)
# - Database errors
# - Memory allocation failures
Step 4

Force restart the OpenClaw service

Kill any stuck processes and perform a clean restart.

# Find and kill all OpenClaw processes
pkill -9 -f openclaw

# Remove any stale lock files
rm -f ~/.openclaw/*.lock
rm -f ~/.openclaw/db/*.lock

# Start OpenClaw fresh
systemctl restart openclaw  # Or your start command
# Verify it started:
curl http://localhost:3000/health
Step 5

Check system resource exhaustion

Monitor CPU, memory, and disk to identify resource bottlenecks.

top -p $(pgrep -f openclaw)
# Or use htop for better visualization
htop -p $(pgrep -f openclaw)

# Check disk space:
df -h

# Check for OOM kills in system logs:
dmesg | grep -i "killed process"
journalctl -k | grep -i "out of memory"
Step 6

Validate configuration files

Ensure config files are valid JSON/YAML and contain no syntax errors.

# For JSON config:
jq . ~/.openclaw/config.json
# If this fails, you have invalid JSON

# For YAML config:
yamllint ~/.openclaw/config.yml

# Check for common issues:
# - Trailing commas in JSON
# - Incorrect indentation in YAML
# - Missing required fields
# - Invalid environment variable references

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Frequently Asked Questions